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Virgin Landline Faults and Lifeline Service

Wednesday 27 June


We have been made aware there have been faults with Virgin landlines across Ashfield. This has a knock-on effect on our service users’ ability to use any Lifeline and Assistive Technology equipment that they may have installed.

If you are a Lifeline service user or know a Lifeline user within the district whose telephone landline is with Virgin Media please perform a test call to establish whether the service has been affected.

If you have any concerns please do not hesitate to contact out 24 hr Support Centre on 01623 608990.