In her earlier life, Janet worked in a local factory for 20 years. Janet has since retired and has recently developed an early onset of Alzheimer's Disease.
Her daughter, Laura, provides regular care for her on evenings and weekends. Janet once left her property whilst Laura was cleaning in a different room. Laura went looking for her and eventually found Janet walking along the main road back towards her house. When Laura asked where Janet had been, Janet replied that she was walking home from work.
Laura became concerned for her mother's health, understanding that dementia can cause disorientation and memory loss. Janet had forgotten she was retired and gone to work, but had found the factory closed and returned home. Laura was not too concerned about Janet leaving in the day time as it was light outside and Janet is a recognised face in the community, having lived there for 35 years. Laura was concerned that Janet could leave at night and began to worry about the main roads Janet had to cross to get to the factory - especially considering the lorries that come and go after hours.
Laura enquired about a Property Exit Sensor as she did not want to put her mum in full time care. Laura wanted her mum to keep some independence and social interaction, so she asked if the Property Exit Sensor alarm delay could be programmed to 15 minutes as Janet likes to talk over the fence to her neighbours on the front garden. This setting sends an alarm if Janet is outside for more than 15 minutes. Janet's neighbour is one of her contacts on the Lifeline Service's database, so the Support Centre rings her neighbour when the alarm is triggered to see if Janet is with them. If the neighbours have not seen her or are unavailable, the Support Centre ring Laura who knows to go looking for her.