Sarah lives alone and is growing increasingly concerned about the amount she is paying out for her gas and electricity.
Sarah's friend Edith visits from time to time and was shocked to find the property so cold last time she visited Sarah. After asking her why it was so cold, Sarah told her that she had worked out she could save a little bit of money if she didn't use her central heating during the Winter months.
Edith knows that like her, Sarah suffers with COPD which makes her more susceptible to pneumonia if she catches a cold or has the flu. She helps Sarah to claim for financial assistance to help with her fuel payments, but is worried that since Sarah is now in the habit of turning off the heating, she may continue to do so. Edith arranged to have a Temperature Extremes sensor fitted in Sarah's living room so she can make sure that Sarah stays warm in the cold weather.