Karen lives with Multiple Sclerosis and experiences a numbness in her feet that can come on without warning. This has caused her to fall in the past. She leads a very independent life considering her condition but began feeling vulnerable in her home. She considered the basic Lifeline package, but was worried that she wouldn't be able to press the pendant if she needed to since her MS has also left her with reduced dexterity in her fingers.
Karen decided to opt for a Lifeline with an Assistive Technology Fall Detector. Knowing the Lifeline Service can contact one of her neighbours to assist her if she fell was enough for Karen to keep her feeling independent. She now has the confidence to go about her daily routine and the peace of mind she needs knowing she's covered if she has another fall.