First 4 Support Feedback


It can be a bit daunting choosing support services.

Here at First 4 Support we know we can offer you an excellent service - but don't take our word for it! Below are some of the latest comments we've received from our last customer survey.

"I feel very safe knowing that I can call you if I'm in trouble.  The officer I spoke to was really nice and polite.  She gave me a warm, safe feeling. Thank you all."


 "It is a comfort knowing I have my Lifeline, in case of a fall or a similar accident at home."


"I consider this service to be a vital one. It is very easy to contact anyone when help is needed and nothing is too much trouble. For the price of this service it is great; I'm pleased I have it."

"The service is excellent for our needs and gives us complete reassurance that any difficulties we may encounter are adequately dealt with."

"I have had to use the Call Monitoring service twice and both times the call handlers were professional and efficient.  The ambulance was very quick and my family informed straight away.  Whatever I may pay from now the system has already earned it - would recommend it to anyone."


"The alarm was needed urgently whilst the recipients husband was in hospital and she suffers with dementia.  The staff did everything possible to get us sorted as soon as possible.  Our thanks for your efforts."

Support Centre Officer (male)

How Can I Contribute?


If you would like to leave us some feedback yourself, you can do so using the form below.  We use your comments to improve upon our services, so your opinions are very important to us!

Alternatively, you can join our First 4 Support Gateway forum to give us your feedback first-hand.  Call our Support Centre on 01623 608990 for more information. (Please note:  You do not have to be an Ashfield District Council tenant in order to join.)

First 4 Support feedback

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