Winter Warmth

Staying warm and well over the winter

Be ready, keep an eye on the weather forecast so that you can be prepared this winter.


Check on elderly relatives and neighbours to make sure they are winter ready. Help out by offering to clear drives and pathways. If you are worried about anyone this winter Age UK might be able to help; visit their website or contact them on 0115 844 0011.


Follow our social media and use #AshfieldSpreadtheWarmth for more winter warmth advice 


Did you know, there is financial support in place to help during the winter?


Winter Fuel Payment
An annual payment for older people. To qualify you must receive a state pension (some exclusions apply) or get another social security benefit (not Housing Benefit, Council Tax Reduction, Child Benefit or Universal Credit).

If you qualify but haven’t received an automatic payment; contact the Winter Fuel Payment helpline on 0800 731 0160.

Warm Home Discount
The Warm Home Discount (WHD) is a one-off discount on your energy bill over the winter. This year the discount is £140. It is available for 2 groups of people:

  • Core Group: you receive the Guarantee Credit element of Pension Credit.
  • Broader Group: you have a low income and meet your energy supplier’s individual criteria.

Open the following document, provided by Nottingham City Council, to see if your energy supplier is offering the WHD and if you qualify.

Cold Weather Payment
If the average temperature in the area is recorded as, or forecast to be, 0 degrees Celsius or below for 7 consecutive days and you receive an eligible means-tested benefit. You will get a payment of £25 for each 7-day period of very cold weather.

Priority Register Service
This is a FREE service that offers extra support for those who are eligible; such as, priority if there is a power cut.

Ask your energy supplier about the Priority Register Service. Don’t know who your energy supplier is? Call Western Power Distribution on 0800 096 3080. You should request to be put on their priority register as well.

Find out more about the priority service register here



 For more information on the financial support available to you:

  • Visit or call the Citizens Advice Ashfield on 03444 111 444 for help with grants and debt.
  • Use the new Government website to find out more information about the grants available in your area and get specific advice to improve your home.

Did you know, cold weather and cold homes increase the risk of hospital admissions and death over winter?



Tips on how to stay safe and well in winter:

  • Eat Nutritious food. This will keep energy levels up and boost your immune system. Have at least one hot meal a day. Click here to find out how to be energy efficient while cooking.
  • Don’t sit for too long. Try to get up and stretch your legs hourly.
  • Have a brew. Drink regular hot drinks.
  • Blankets and Bottles. Use hot water bottles and blankets to keep warm
  • Flu Jab. The flu jab is FREE to individuals who are over 65, pregnant, have asthma or lung disease. Find out more on the NHS website or call your GP.
  • Medication. Stock up on medication, where possible, so you don’t have to leave the house in bad weather.
  • Clothing. Shoes with grip will help prevent falls and waterproof, insulated coats will keep you warm and dry. Layers of clothing are best and clothes made from cotton, wool or fleecy fibres.

Did you know, the recommended room temperature is 21°C for the living room and 18°C for the rest of the home?



Follow these tips to get your home winter ready:

  • Get a simple thermometer to monitor the temperature of your home.
  • Close curtains and tuck them behind your radiators.
  • Shut internal doors behind you to stop draughts. Why not get some draught excluders for external doors?
  • Ensure your home is well insulated. Insulated homes keep in the heat, saving money on energy bills. Follow these links to find out more about cavity wall insulation, loft insulation and heat pumps
  • Do you know how to work your heating controls? Click here to find out. 
  • Has your boiler been serviced? If not you can find an approved trader here
  • Be more energy efficient: turning appliances off, when not in use, and using energy efficient bulbs, for instance, will save money. Find out how to be more energy efficient here
  • Are on the best energy tariff? If not you should look at switching. Visit the uSwitch website 

According to the uSwitch website (2018) 'Between 1 Jan 2018 and 30 Jun 2018, at least 10% of people who switched energy supplier for both gas & electricity with saved £482 or more.'


Did you know, the council could help?


  • Affordable warmth grants: although funding is limited, those with qualifying health problems and on a low income or pass-porting benefit could receive grants for energy improvement measures in their home. For more information on this or to request an initial enquiry form, please contact an Affordable Warmth Officer on 01623 457036 or email
  • We can help with problems or disrepair for those with private landlords.To report something or get advice, contact the Private Sector Enforcement team at or phone on 01623 457345
  • Council tenants should report any problems to the repairs team. Follow this link to find out how to report a repair.


Why not check out our winter ready leaflet and share it with others to make sure they are ready too.



Warm in Winter event

On the 20th February 2019 we partnered up with Marches Energy Action, Nottingham Energy Partnership, Citizens Advice and uSwitch to put on an event at the Sutton outdoor market. To find out more about the services they offer, follow the link to their website.

At the event we informed residents of how to waste less energy and discussed the benefits of switching energy supplier. 


Can you spot the signs of someone who is in fuel poverty?

If you are able to recognize the signs you could be able to help!

Read this document to see common coping strategies of people who are in fuel poverty and to learn how you could help. For more general and less personal advice, use this edited document

More Information

Here are other useful information guides to help you stay warm and well over winter:

  • Find more tips on how to be more energy efficient here
  • Find more information on boilers and central heating systems here and here
  • If you are driving in winter visit the government website, to find out how to get your car ready and stay safe driving in different conditions. 
  • See advice from the NHS on how to stay well over winter here.
  • Do you know what to do if the pressure on your boiler drops? Watch this video.

Watch these videos produced by the National Energy Action (NEA):