Request an anti-social behaviour case review

The ASB Case Review gives victims and communities the right to request a review of their anti-social behaviour complaints. It was introduced by the Anti-Social Behaviour Crime and Policing Act 2014 and brings agencies together to take a joined-up, problem-solving approach to finding a solution.

• website: Anti-social Behaviour, Crime and Policing Act 2014 - Legislation.gov.uk

If an ASB Case Review submission meets a certain requirement, a review will be undertaken by the local Community Safety Partnership (CSP).

This means agencies will meet to:

• share information
• review what action has been taken 
• decide whether additional actions are possible
• provide victims and witnesses with a comprehensive action plan for how the problem will be addressed

Following the outcome of the ASB Case Review if the victim is not content with the outcome, then ASB Case Review may be escalated to the Nottinghamshire Police and Crime Commissioner’s Office if one of the following measures is satisfied:

1. The ASB Case Review has failed to consider a relevant process, policy or protocol.
2. The ASB Case Review has failed to consider relevant factual information.

The role of the Office of the Police and Crime Commissioner (OPCC) will be to consider due process and ensure that the reviewing authority has undertaken an effective and proper review of the case.

When considering the ASB Case Review escalation we can either:

1. Uphold the appeal and refer the case back to the reviewing authority asking them to consider a particular process, policy or protocol not previously considered.
2. Determine that the reviewing authority has reviewed the case, considering all relevant policies, process and protocols appropriately in line with their ASB Case Review Procedure.

The ASB Case Review cannot be escalated solely because a complainant is dissatisfied that an agency did not use a particular enforcement tool. If the review shows that the agency properly considered using that tool and, based on the facts and its protocols, decided it was not appropriate, the case cannot be taken any further.

The appeal process will essentially be a desk top review - a remote, data-driven approach utilising records directly from our office and will not involve hearings or meetings with victims. The Commissioner’s appeal process will be subject to periodic review to ensure that victim’s interests are adequately considered. 

If a victim wishes to appeal, this is done through the relevant local Community Safety Partnership (CSP). The CSP will submit the appeal and all required documents to the Commissioner’s Office on the victim’s behalf. The Commissioner’s Office will then carry out the appeal and inform the victim of the outcome as soon as possible. Appeals are made through the CSP - not by the victim directly.

• Link: Ashfield District Council - Community Safety Partnership

To meet requirements for the Case Review threshold, reports will have to meet the following criteria to qualify:

• They must have been made within one month of the incident occurring; and
• If the same incident has been reported to several agencies at or around the same time this will count as one report. However, this will be considered on a case-by-case basis
• The completion of diary sheets as part of an investigation process will not be considered a qualifying complaint unless this has been formally brought to the services attention as an official report
• The officer reviewing the application must also give consideration to the effectiveness of the response and the potential harm to the victim/s making the complaint

In order to request a case review, you must download an application form from the related documents section of this page, complete and return it to us. 

Completed forms should be returned to: 

Community Safety Team
Ashfield District Council
Council Offices
Urban Road
Kirkby in Ashfield
Nottingham
NG17 8DA. 

Forms can also be emailed to us: 

• email: asbduty@ashfield.gov.uk

If you require a hard copy of the ASB case review application form or if you require further assistance with completing the ASB case review application form contact us by: 

• telephone: 01623 457345

When a completed application form is received, we will acknowledge receipt of your request within 5 working days.

We will review the information you have provided, to determine whether your case meets the threshold. You will be updated as to whether the threshold has been met.

If it does, an Anti-Social Behaviour Case Review will take place. This will involve agencies sharing information, such as the police, housing, environmental health, social care and health providers, depending on the nature of the case. The anti-social behaviour case review will discuss the issues you raise, consider what action has already been taken and consider recommendations for additional action to resolve the problem. The applicant(s) do not attend these meetings.

We will inform you of the outcome and recommendations of the anti-social behaviour case review.

If you are not satisfied with the outcome of the review, you can lodge an appeal with the Office of the Police and Crime Commissioner for Nottinghamshire (external link).

For the financial year 2023/2024 (1 April 2023 to 31 March 2024) the outcomes for Ashfield are:

• 6 applications received
• 5 applications met the threshold
• 5 case reviews conducted
• 5 case where formal recommendations/actions were agreed.

For the financial year 2022/2023 (1 April 2022 to 31 March 2023) the outcomes for Ashfield are:

• 6 applications received.
• 2 applications met the threshold.
• 2 case reviews conducted
• 2 case where formal recommendations/actions were agreed.

For the financial year 2021/2022 (1 April 2021 to 31 March 2022) the outcomes for Ashfield are:

• 1 applications received.
• 1 applications met the threshold.
• 1 case reviews conducted
• No formal recommendations made and no formal action plans agreed

For the financial year 2020/2021 (1 April 2020 to 31 March 2021) the outcomes for Ashfield are:

• 2 applications received.
• 2 applications met the threshold.
• 2 case reviews conducted
• Formal recommendations were made and a formal action plan agreed in both cases.

For the financial year 2019/2020 (1 April 2019 to 31 March 2020) the outcomes for Ashfield are:

• 4 applications received.
• 1 applications met the threshold and 3 did not.
• 1 case reviews conducted
• Formal recommendations were made and a formal action plan agreed in the case of the one review which was conducted.

For the financial year 2018/2019 (1 April 2018 to 31 March 2019) the outcomes for Ashfield are:

• 0 applications received
• 0 applications met the threshold and 0 did not
• 0 case reviews conducted
• No formal recommendations made and no formal action plans agreed

For the financial year 2017/2018 (1 April 2017 to 31 March 2018) the outcomes for Ashfield are:

• 0 applications received
• 0 applications met the threshold and 0 did not
• 0 case reviews conducted
• No formal recommendations made and no formal action plans agreed

For the financial year 2016/2017 (1 April 2016 to 31 March 2017) the outcomes for Ashfield are:

• 0 applications received
• 0 applications met the threshold and 0 did not
• 0 case reviews conducted
• No formal recommendations made and no formal action plans agreed

For the financial year 2015/2016 (1 April 2015 to 31 March 2016) the outcomes for Ashfield are:

• 3 applications received
• 3 applications met the threshold and 0 did not
• 3 case reviews conducted
• 3 cases with recommendations made

For the financial year 2014/2015 (October 2014 to 31 March 2015) the outcomes for Ashfield are:

• 0 applications received
• 0 applications met the threshold and 0 did not
• 0 case reviews conducted
• No formal recommendations made and no formal action plans agreed.