Report issues with a private landlord

Please only complete this form if you have already approached your Landlord or Agent, and given them reasonable time to deal with your complaint.

Unfortunately, if you have not reported your concerns in the first instance, this will delay the help we can give you.

Person making the referral

Referrer's first name(s)

Referrer's surname

Referrer's address

Referrer's postcode

Referrer's telephone number

Referrer's email address

Occupier's details

Occupier's first name(s)

Occupier's surname

Occupier's address

Occupier's telephone number

Occupier's email address

Please confirm if you would be happy to receive correspondence relating to this matter at the above e-mail address rather than via post

Yes

Not applicable

Issues information

Have you made your landlord aware of the issues?

Have you reported the problem to your landlord?

Yes

When did you report the problem to your landlord?

How did you report the problem to your landlord?

Letter

Telephone

In person

Other

If you reported the problem to your landlord in a different way, please state how:

What response have you had from your landlord?

Your Landlords details

Landlord's name

Landlord's address

Landlord's contact telephone number

Landlord's email

Your Agent's details

Agent's name

Agent's address

Agent's contact telephone number

Agent's email

Contact consent

Do you consent with us contacting your agent and landlord or other agencies to help resolve you complaint?

Yes

Data consent and spam protection

Consent for storing submitted data

Yes, I give permission to store and process my data

Spam protection

Page last updated 08 September 2025