Tenants guides - get to know your home
We have produced a set of guides to help you get to know your home and the various services within it.
In an emergency:
- A tenant's guide to what to do in an emergency [PDF 227KB]
- What do I do if my smoke or heat alarm sounds? [PDF 294Kb]
- What do I do if I smell gas or the CO alarm sounds? [PDF 399Kb]
Smoke and carbon monoxide alarms:
- A tenant's guide to smoke and carbon monoxide detectors [PDF 190Kb]
- A tenant's guide to reducing false alarms [PDF 174 Kb]
General maintenance:
Consumer units:
- A tenant's guide to Consumer units - Eaton MEM [PDF 148Kb]
- A tenant's guide to Consumer units - Wylex [PDF 147Kb]
- A tenant's guide to surge protection devices (SPDs) [PDF 144Kb]
Showers:
- A tenant's guide to electric showers - Mira Advance [PDF 132Kb]
- A tenant's guide to electric showers - Mira Jump [PDF 125Kb]
- A tenant's guide to electric showers - Mira Zest [PDF 129Kb]
- A tenant's guide to electric showers - Thermastatic [PDF 130Kb]
- A tenant's guide to mixer showers [PDF 135Kb]
Heating controls:
- A tenant's guide to Heating controls - Honeywell Home Room Stat - T4 [PDF 173Kb]
- A tenant's guide to Heating controls - Integral Timer [PDF 169Kb]
- A tenant's guide to Heating controls - Siemens RWB30 [PDF 152Kb]
- A tenant's guide to Heating controls - All electric storage and immersion heaters [PDF 397Kb]
Boilers and gas meters:
Contact details
- Housing
- Online contact form
- 01623 450000 and ask for 'Tenancy' or the officer you wish to speak to
-
(only for non-urgent repairs)
Ashfield District Council
Council Offices
Urban Road
Kirkby in Ashfield
Nottinghamshire
NG17 8DA
Page last updated 11 September 2025