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CCTV

Public CCTV

Up to 65 public space CCTV cameras may be in operation across Ashfield at any one time to help enhance community safety throughout the District.

The cameras provide coverage in the town centres of Kirkby, Sutton and Hucknall, as well as car parks within these areas. Additional coverage is provided at Kingsway Park, Sutton Lawns and Titchfield Park.
These upgraded cameras offer high-quality surveillance capabilities during both day and night. The system is monitored 24 hours a day, 365 days a year, helping to deter crime and anti-social behaviour, reassure members of the public, and support investigations by providing evidential footage where incidents occur.

CCTV monitoring arrangements

CCTV monitoring and management

Ashfield District Council's CCTV service is provided under contract by Mansfield District Council, Civic Centre, Chesterfield Road South, Mansfield, NG19 7BH.

The CCTV network has been strategically designed and deployed across the district to:

  • Prevent and deter crime, disorder and antisocial behaviour in areas covered by CCTV.
  • Provide reassurance to residents, visitors and businesses, particularly vulnerable individuals and those accessing town centres during the evening and night time economy.
  • Assist in the identification of offenders and the gathering of evidential material to support enforcement action against criminal and antisocial behaviour.
  • Support the economic vitality of the district by helping to create safer public spaces, encouraging investment, regeneration and the protection of property and assets.

The CCTV Control Room is staffed 24 hours a day by between one and two Security Industry Authority licensed CCTV operators who monitor fixed and redeployable cameras across Ashfield. Operators maintain close working relationships with the police and other partner agencies, enabling a coordinated response to incidents and supporting the prevention and detection of crime.

Links with Nottinghamshire Police

The control room has direct links with Nottinghamshire Police via dedicated police radios and a direct telephone link.

The control room can also directly transmit images to the police control room to allow them to monitor live incidents.

Safepoint cameras

The Safe Points are currently offline as part of a planned replacement and upgrade programme. They will be reinstated once the renewal works have been completed.

The new system will  provide a direct means for individuals to request urgent assistance if they feel at risk or vulnerable, enabling early intervention before an incident escalates.

The system consists of a wireless, redeployable CCTV dome camera, an integrated public address system, and a two-way communication panel. When a user activates the emergency call button, an immediate alert is sent to the monitoring centre, allowing operators to assess the situation and provide assistance. Authorised personnel can remotely access live camera footage, make audio announcements, and communicate directly with individuals requiring support while capturing evidential video footage as necessary.

The cameras are equipped with infrared technology, providing effective night-time coverage of up to 160 metres. During daylight hours and in favourable visibility conditions, the cameras can monitor activity at distances exceeding 200 metres. This capability supports crime prevention, public reassurance, and the timely deployment of appropriate emergency responses.

Privacy and Data Protection

Where CCTV cameras remain operational, Ashfield District Council will continue to process CCTV footage in accordance with the UK GDPR, the Data Protection Act 2018, and the Surveillance Camera Code of Practice.
We remain committed to:

  • Collecting CCTV footage only where this is necessary and proportionate;
  • Storing data securely and retaining it only for appropriate periods;
  • Ensuring that any organisations acting on our behalf comply with our data protection and information security requirements.

A further update will be provided once all CCTV systems have been fully restored.

Data protection and security

CCTV is provided for the benefit of the community, to deter and detect acts of crime and disorder.

The CCTV system is run in accordance with data protection and human rights legislation, and never to the detriment of any individual. The CCTV system is also run in line with the code of practice.

All activities and incidents covered within the control room are logged. Access to the control room is restricted, and visits and inspections can be made by an independent CCTV inspector as required.

To ensure there is public awareness for CCTV, signage is in place in all areas in Ashfield covered by cameras and with a contact number in case of complaint or query.

To ensure that no camera can see into a private property, an automatic 'privacy zone' blanks out the images within the windows and CCTV monitors inform of any issues if this fails.

Code of practice

All CCTV systems should comply with the 12 guiding principles of the surveillance camera code of practice outlined by the Surveillance Camera Commissioner:

We aim to ensure that we comply with these principles and have completed a self assessment previously.

Registration of business, organisation and domestic CCTV Cameras

There is a legal requirement for organisations that process and collect CCTV images, under the Data Protection Act, to register their premises with the Information Commissioner’s Office (ICO).

Most organisations and businesses will be required to pay an annual notification fee of £35 and provide details about the types of personal information they process.

You need to notify the ICO and you can find out more on their website. The ICO has also produced an online self assessment tool to help businesses determine whether they need to notify.

The ICO issued revised guidance on domestic CCTV in May 2015.

If your domestic CCTV overlooks a boundary onto a road, path or neighbouring property then you needs to be registered as a data controller with the ICO.

Community Protection Officer and Body Worn Video

All Community Protection Officers (CPOs) have been issued their own personal Body Worn Video (BWV) camera and will wear it at all times whilst on shift.

BWV is an overt method by which CPOs can obtain and secure evidence at the scene of incidents and crimes. When used effectively BWV can promote public reassurance, capture best evidence, modify behaviour, prevent harm and deter people from committing crime and anti-social behaviour.

Recordings will provide independent evidence that may also improve the quality of evidence and may reduce the reliance on victim evidence particularly those who may be vulnerable or reluctant to attend court.

BWV Privacy Impact Assessment and policy document sets out Ashfield District Councils (ADCs) use of BWV by CPOs and outlines the associated impacts to the general public.

Requesting CCTV footage

Requesting CCTV footage - General information

You can request images of you which have been recorded by our CCTV camera system. However any requests must comply with Data protection laws:

If you, your car or property have been involved in an incident and you believe this may have been caught on the council's CCTV cameras, you should first report the incident to the police who will investigate the matter. You, your insurance company or lawyer can request to access the images using the form in the downloads section of this page if it is in connection with an investigation or court case; however charges will still apply.

We will need specific details from you, such as the date, time and location of the incident as well as a photograph of you, to help us find the images. The photograph will help us to identify you in the footage.

We cannot provide any footage which is part of an ongoing police investigation. In this case you or your representative would need to contact the police officer dealing with the case for authorisation prior to making the request.

You can make your request via the contact details on this page.

Requesting body worn video (BWV) footage of yourself

You can ask to view any CCTV or body worn video camera footage that you appear in. Under data protection law, you have a right to see any pictures if you are the subject. Please note that we only hold CCTV or body worn video footage recorded by our cameras and staff. If your request relates to footage recorded by other organisations, such as the police, you will need to contact the organisation directly.

You can only see footage of yourself unless all other individuals in the video have consented. We will blank out or edit the pictures to make sure no-one else can be identified.

Only the person who made the request can see the recording.

You can only get a copy of the recording if the data protection officer is satisfied that both of the following apply:

  • The recording will not become part of a live criminal investigation, civil proceedings, or complaint
  • Proper procedures will be followed.

If you are requesting CCTV footage, please use the form in the related documents section of this page.

There is a charge for requesting this footage.

Requests for footage from insurance companies

If you are requesting CCTV footage on behalf of an insurance company, use the form in the related documents section of this page.

There is a charge for requesting this footage.

Storage of CCTV footage

We store footage for 30 calendar days.

If you submit your request more than 25 calendar days after the date of an incident, we may not be able to accommodate your request. 

We cannot refund any payments where the footage has been deleted.

Requests for footage from law enforcement organisations

If you are requesting footage on behalf of a law enforcement organisation, such as the police, please email:

What happens next?

It takes up to 30 calendar days to get a response.

If we are satisfied with your reasons and can make sure that showing you the recording will not compromise anyone else's privacy, we will grant your request.

Visits

It is possible for organised, official groups to visit the control room. Please contact us by email for more details:

Domestic CCTV

CCTV is a modern and affordable method of protecting your home. When having CCTV installed you should ensure that it respects the privacy of your neighbours and visitors to the area.

If you set up your system so it captures only images within the boundary of your private domestic property (including your garden) then the data protection laws will not apply to you.

If your system captures images of people outside the boundary of your private domestic property such as in neighbours’ homes or gardens, shared spaces, or on a public footpath or a street, then the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA18) will apply to you, and you will need to ensure your use of CCTV complies with these laws. These are the ‘data protection laws’.

The Information Commissioner's Office (ICO) recommends that you use CCTV responsibly to protect the privacy of others.

Complaints and/or disputes in relation to the use of domestic CCTV systems should be directed to the ICO.

Information Commissioners Office

The Information Commissioner’s Office (ICO) regulates and enforces the Data Protection Act 2018 (DPA) which covers images being recorded by CCTV cameras.

If your CCTV captures images of people outside the boundary of your private domestic property – for example, in neighbours’ homes or gardens, shared spaces, or on a public footpath or a street – then the General Data Protection Regulation (GDPR) and the DPA will apply to you, and you will need to ensure your use of CCTV complies with these laws.

The ICO has published guidance on the use of domestic CCTV.

If you have any questions or complaints about the use of domestic CCTV, you can contact the ICO:

Contact details

Downloads

Some files may not be accessible to everyone. You can request the file in a different format from the contact on this page.

Related links

Page last updated 25 September 2026

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