Contact us
Ways to contact us
Please email the relevant department relating to your enquiry. You will find their contact details on their service pages.
If you do not know who to email or which department you need, please email:
- email: info@ashfield.gov.uk
Press and media enquiries
Please contact:
- email: corpcomms@ashfield.gov.uk
Telephone
Our main telephone number is:
- telephone: 01623 450000
Our teams will have direct telephone numbers for you to call, as shown on their web pages.
Online
Submit one of the online forms in our dedicated pages:
Social media
In person
Our office at Urban Road (Kirkby) is open.
Opening times
- Monday - 8:30am – 5:00pm
- Tuesday - 8:30am – 5:00pm
- Wednesday - 9:30am – 5:00pm
- Thursday - 8:30am – 5:00pm
- Friday - 8:30am – 4:30pm
Top enquiries
To save you time, here are a list of our top enquiries and links to where you can find information.
- link: Report a pothole, issue with a street light, or highways or roads issues - We don't deal with these issues ; You will need to report the issue to Nottinghamshire County Council, as they are responsible for these issues
- link: Report a Missed Bin
- link: Bin Calendar/Find out when my bin will be collected
- linK: Report a Housing Repair
- link: Renting a Council House/Joining the Housing Register
- link: Pay my rent
- link: Pay my Council Tax
- Search planning applications
Page last updated 11 September 2025