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Mental ill health and homelessness

Poor mental health is both a cause and consequence of homelessness.

If someone’s life is at risk

  • telephone 999 immediately.

If you are currently feeling unwell support is available from the following places.

Your GP

  • Contact your surgery
  • website: Find a GP - NHS

The emergency department at your local hospital

  • You would need to visit the hospital to get help from the emergency department

Your CPN

  • Or any other professional that you work with

The local mental health crisis helpline

  • Open 24 hours a day, 7 days a week
  • telephone: 0300 303 0165

The Crisis Resolution and Home Treatment Team

  • telephone: 0115 956 086

the Samaritans

  • telephone: 116 123.

If you are struggling to contact any of these services for yourself then ask a friend or family member to help.

If you are homeless

Contact us at the telephone number in the contact details section on this page.

In some circumstances we can provide temporary accommodation. If this is not possible in your case we will arrange an appointment to see you so we can work together to find appropriate housing and support as needed.

If you have moved

If you are receiving mental health support from any service and you move, remember to change your address with them so that they can continue to support you.

If you are struggling to maintain your tenancy or have been told to leave where you are staying

Talk to your Housing Officer or landlord as soon as possible, they may be able to work with you to stay in your current home.

If you find this difficult to do we can help you. We can talk to your landlord to see what needs to happen for you to stay in your home. We can also arrange an appointment with you to agree a plan to either keep you in your current home or help you to find a new one. We can refer you for any additional support you may need.

If you are currently in hospital and will have nowhere to go when you leave

Tell the staff at the hospital as soon as you can. They have a duty to refer you to us for help. There is more information on the leaving hospital page.

  • link: Leaving hospital

For information about different housing options for people who have mental ill health see the factsheet developed by Rethink.

  • website: Housing - Rethink

Contact details

  • Housing Options
  • housingoptions@ashfield.gov.uk
  • 01623 457252
  • Housing Options Service
    Ashfield District Council
    Council Offices
    Urban Road
    Kirkby in Ashfield
    Nottinghamshire
    NG17 8DA

Related links

  • Tenant portal

Page last updated 11 September 2025

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