Customer opinion and influencing network - COIN

COIN is our flexible involvement network for tenants who want to share their views without committing to regular meetings.

Members can take part in consultations, give feedback on services, review proposals and share their experiences in a way that suits them, whether that's online surveys, by email, over the phone or face-to-face.

COIN helps us understand what matters most to tenants and ensures customer feedback helps shape future services.