Tenant satisfaction surveys

If you have received a service from the council, we may ask you to share your experience through one of our satisfaction surveys or consultations.

We regularly seek feedback from tenants who have used our repairs service, reported anti-social behaviour (ASB) or made a complaint.

By telling us about your experience, you can help us understand what's working well, where improvements are needed and what matters most to our tenants.

The feedback we receive helps shape service priorities, improve the customer experience and supports our commitment to continuous improvement.

We would love to hear your views, as your feedback plays an important role in helping us improve our services for all tenants.