Tenant Portal
With our Tenant Portal you can:
- view your tenancy details and amend your contact information
- view your rent account statements and current balance
- request and view repairs
- email your assigned officers
- contact us
- make online payments.
To sign in to your existing account head to the Tenant Portal:
If you haven't already registered for an account or if you have forgotten your login details, please register for one:
Other ways to contact us about your tenancy
If you can't use the Tenant Portal or find the information you need online, you can contact us at the contact details on this page.
Contact details
- Housing
- Online contact form
- tenancy@ashfield.gov.uk
- 01623 450000 and ask for 'Tenancy' or the officer you wish to speak to
-
Ashfield District Council
Council Offices
Urban Road
Kirkby in Ashfield
Nottinghamshire
NG17 8DA
Related links
Page last updated 11 September 2025