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  • Simpler recycling

Simpler recycling

Domestic waste

From 7 October 2025 we’re updating our bin collection schedule to support the rollout of the Simpler Recycling legislation happening nationwide.

Will this affect you?

Not everyone will see changes, so it’s important to check your updated collection calendar.

What to do next:

  • Look out for your new bin calendar arriving soon
  • Use our bin collection checker to find your updated collection days
  • See the Frequently asked questions on this page for answers to common questions and to help avoid any confusion.

  • link: Bin calendar

Trade Waste

From 7 October 2025, we’re also updating our trade waste collection schedule to support the rollout of the Simpler Recycling legislation being introduced nationally.

What this means for your business:

  • Your collection day may change.
  • These changes are designed to improve efficiency and support national recycling improvements.

What to expect:

  • You’ll receive a leaflet outlining your new collection schedule.
  • We’ll also send you an email with full details and a link this page with the Frequently asked questions, which answers common questions and helps avoid any confusion.
  • link: Commercial and Trade waste

Frequently asked questions

Frequently asked questions

Why are my bin collections changing?

The current routes that we use have had to be revised due to the increase in property growth in the Ashfield area and to help us align with the new waste changes that are happening nationally.

When will the new collections start?

The new collections will begin on Tuesday 7 October. Please check your new bin collection day using our postcode checker and wait for the arrival of your new collection calendar.

Will my bin collection day change?

Some residents will see changes to their bin collection days, but not everyone. We recommend checking your new collection day using our bin collection checker.

Will the frequency of collections change?

No, the collection frequency of your bins will stay the same as they are now.

How can I find out my new bin day?

A calendar with your new collection schedule will be delivered to your property but you can also check your new collection day by using our bin collection checker.

What if I forget and put my bin out on the wrong day?

If your bin is put out on the wrong day it won’t be collected, we will make sure you receive a calendar that shows your new collection schedule Please check your new collection schedule and set a reminder to avoid missed collections.

Will collection times change too?

Your bin may now be collected earlier or later than usual on your new day. Please ensure your bin is out by 6 am on collection day to avoid missed pick ups.

I am having to wait longer for my next collection due to the changes, will additional waste be collected?

Some properties will receive collections closer together and others further apart during the changeover in October, the first general collection you receive we will take an additional 2 black bags to help with the transition.

Will I still be on assisted collection or do I need to re-apply?

No, you do not need to re-apply, only your collection day could be changing any additional services you have set up with us will stay the same.

Will my bin be collected at a different time of the day?

Yes the crews will now be working 6am - 4pm so your collection will be between these hours.

What time should I report my bin missed?

As the crews will be working until 4pm we ask that you wait until then to report any bin missed.

Page last updated 08 September 2025

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