Please note: Fridge and freezer collections are temporarily unavailable from 10 August 2026, due to a national backlog.

Tenant gateway

Tenant Gateway brings tenants, elected members and senior housing management together to discuss housing services, performance and priorities.

Gateway helps shape decisions, raise issues that matter to tenants, monitor outcomes from engagement activities and provide valuable feedback on how services can be improved.

Tenant Gateway meets every two months for a couple of hours, and new members are always welcome. If you'd like to have a direct voice in helping to shape housing services, we'd love to hear from you.

The latest Tenant Gateway reports are available to download from the downloads section on this page.

Contact details

Page last updated 05 August 2026

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