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Repairs and home improvements

Check what you are responsible for fixing. If you can smell gas in your council home act now. Report other emergency repairs.

/housing/repairs-and-home-improvements/

Selective licensing

Selective licensing in Ashfield covers private rented homes in Sutton and Stanton Hill. Private landlords should have a valid licence. Apply now.

/housing/selective-licensing/

Private sector landlords and tenants

We can help people who are private tenants in Ashfield with things like getting repairs done and making sure that their landlords deal with issues properly.

/housing/private-sector-landlords-and-tenants/

Civil penalty for Housing Act offences

Where we consider there to be a serious breach, or “an offence” of a requirement within the Housing Act 2004, we can prosecute offenders in a criminal court.

/housing/civil-penalty-for-housing-act-offences/

Housing service standards

We care about our customers and have developed a range of Service Standards so that you know the level of service you can expect to receive from us.

/housing/housing-service-standards/

Social housing regulatory information

We are regulated by the Regulator of Social Housing as a social housing landlord.

/housing/social-housing-regulatory-information/

Tenant satisfaction measures

The Regulator of Social Housing places a statutory obligation on large social housing landlords properties, to report on performance / satisfaction measures

Last updated: 12 August 2026

/housing/social-housing-regulatory-information/tenant-satisfaction-measures/

Annual housing complaints report 2023 to 2024

A report setting out a summary of the complaints received by Ashfield District Council in relation to the delivery of its housing services.

Last updated: 12 August 2026

/housing/social-housing-regulatory-information/annual-housing-complaints-report-2023-to-2024/

Housing annual report 2023 to 2024

A report about our Housing services, for the years 2023 to 2024

Last updated: 12 August 2026

/housing/social-housing-regulatory-information/housing-annual-report-2023-to-2024/

Tenant feedback form

Do you have an idea on how we could improve our service? Or has someone done a great job and you'd like to pass on your thanks?

Last updated: 12 August 2026

/housing/social-housing-regulatory-information/tenant-feedback-form/

Housing annual report 2024 to 2025

A report about our Housing services, for the years 2023 to 2024

Last updated: 12 August 2026

/housing/social-housing-regulatory-information/housing-annual-report-2024-to-2025/

Social housing performance

Our Housing performance report provides you with the most recent performance information for key areas of the social housing services we provide.

Last updated: 12 August 2026

/housing/social-housing-regulatory-information/social-housing-performance/

Responsible officers

Details of officers responsible for our housing services.

Last updated: 12 August 2026

/housing/social-housing-regulatory-information/responsible-officers/

Tenant repair responsibilities

This is an external link and will direct you to the website of: Tenant repair responsibilities.

https://www.ashfield.gov.uk/housing/tenant-repair-responsibilities/

Home improvements

Whether you're our tenant or a private resident, or Ashfield business we offer home improvement services for you.

Last updated: 11 February 2026

/housing/repairs-and-home-improvements/home-improvements/

Adapting and improving your home

This is an external link and will direct you to the website of: Adapting and improving your home.

https://www.ashfield.gov.uk/housing/adapting-and-improving-your-home/

Moving tenants - Decant Policy

Some property works may require tenants not residing in their property during the works due to Health and safety risks. Find out how the decant process works.

Last updated: 13 July 2026

/housing/repairs-and-home-improvements/moving-tenants-decant-policy/

Housing disrepair claims

Tenants are encouraged to contact us directly to discuss any repair concerns, rather than pursuing a legal process such as a housing disrepair claim.

Last updated: 07 January 2026

/housing/repairs-and-home-improvements/housing-disrepair-claims/

Affordable housing delivery strategy 2023 to 2025

The priorities of the Affordable housing delivery strategy is developing new council homes.

Last updated: 12 August 2026

/housing/housing-strategy-and-research/affordable-housing-delivery-strategy-2023-to-2025/

Private Sector Renewal strategy 2023 to 2025

The Private Sector Renewal Strategy is in place to help to improve standards in the private rented sector.

Last updated: 12 August 2026

/housing/housing-strategy-and-research/private-sector-renewal-strategy-2023-to-2025/

Clegg Hill Drive public consultation

Notice of intention to dispose of an area of public open space behind Clegg Hill Drive / east side of Chesterfield Road, Huthwaite, to sell for development.

Last updated: 12 August 2026

/housing/housing-strategy-and-research/clegg-hill-drive-public-consultation/

Tenant involvement

We encourage all tenants to get involved in helping us to improve our standards and performance and shaping our services.

/housing/tenant-involvement/

Housing complaints scrutiny group

our Complaints Scrutiny Panel brings together tenants from across our involvement groups to help us learn from complaints and improve our services.

Last updated: 05 August 2026

/housing/tenant-involvement/housing-complaints-scrutiny-group/

Anti-social behaviour caused by council tenants

Anti-social behaviour is a serious breach of the tenancy agreement that all tenants sign when they move into one of our homes.

/housing/anti-social-behaviour-caused-by-council-tenants/

Housing strategy and research

Find copies of strategies that help us plan improvements to our service, and help make Ashfield a better place to live.

/housing/housing-strategy-and-research/