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Tenants editorial panel

Our Editorial Panel gives tenants the opportunity to shape and how we communicate and engage with our tenants.

Last updated: 17 August 2026

/housing/tenant-involvement/tenants-editorial-panel/

Tenant scrutiny panel

Our Tenant Scrutiny Panel is made up of trained volunteer tenants who independently review housing services.

Last updated: 17 August 2026

/housing/tenant-involvement/tenant-scrutiny-panel/

Housing surgeries at Sheltered Courts

Housing Officers hold quarterly Housing Surgeries at Sheltered Courts, giving tenants the opportunity to share feedback and raise any concerns.

Last updated: 17 August 2026

/housing/tenant-involvement/housing-surgeries-at-sheltered-courts/

Tenant feedback

Do you have an idea on how we could improve our service? Or has someone done a great job and you'd like to pass on your thanks?

Last updated: 24 February 2026

/housing/tenant-involvement/tenant-feedback/

Housing disrepair claims

Tenants are encouraged to contact us directly to discuss any repair concerns, rather than pursuing a legal process such as a housing disrepair claim.

Last updated: 07 January 2026

/housing/repairs-and-home-improvements/housing-disrepair-claims/

Tenant repair responsibilities

This is an external link and will direct you to the website of: Tenant repair responsibilities.

https://www.ashfield.gov.uk/housing/tenant-repair-responsibilities/

Adapting and improving your home

This is an external link and will direct you to the website of: Adapting and improving your home.

https://www.ashfield.gov.uk/housing/adapting-and-improving-your-home/

Request a repair

If there's something which needs fixing that you're not responsible for in your council home use our simple form to request a repair

Last updated: 11 February 2026

/housing/repairs-and-home-improvements/request-a-repair/

Emergency repairs

Emergency repairs Ashfield tenants can report an emergency repair where life or property are in significant danger. 24 hours a day, 365 days a year

Last updated: 11 September 2025

/housing/repairs-and-home-improvements/emergency-repairs/

Moving tenants - Decant Policy

Some property works may require tenants not residing in their property during the works due to Health and safety risks. Find out how the decant process works.

Last updated: 13 July 2026

/housing/repairs-and-home-improvements/moving-tenants-decant-policy/

Home improvements

Whether you're our tenant or a private resident, or Ashfield business we offer home improvement services for you.

Last updated: 11 February 2026

/housing/repairs-and-home-improvements/home-improvements/

Damp and mould control policy

Damp and mould control policy

Last updated: 26 August 2026

/housing/tenant-repair-responsibilities/damp-and-mould-control-policy/

Carbon monoxide

Learn about the risks of Carbon monoxide - Avoid the silent killer.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/carbon-monoxide/

Smoke alarms and carbon monoxide detector

Information on our tenants responsibilities for testing Smoke and Carbon Monoxide alarms in their homes.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/smoke-alarms-and-carbon-monoxide-detector/

Asbestos

Information for Ashfield District Council housing tenants on Asbestos in the home.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/asbestos/

Damp, mould and condensation

Learn how to reduce condensation, damp and mould in your council home. Get in touch with us if you have a persistent damp or mould problem.

Last updated: 02 December 2025

/housing/tenant-repair-responsibilities/damp-mould-and-condensation/

Electrical safety

Learn about electrical safety in your home.

Last updated: 19 September 2025

/housing/tenant-repair-responsibilities/electrical-safety/

Fire safety

Learn how to stay safe at home

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/fire-safety/

Gas safety

Be gas safe - learn about gas safety in your home.

Last updated: 20 February 2026

/housing/tenant-repair-responsibilities/gas-safety/

Water hygiene and Legionella

Information about legionella bacteria in water systems and what you should do to minimise the risk to the water systems in your home.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/water-hygiene-and-legionella/

Tenants guides

Tenants guides - get to know your home

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/tenants-guides/

Electric meters

If you have a RTS meter you must contact your energy provider as soon as possible to ensure that you have a replacement meter in advance of the switch off.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/electric-meters/

Aids and adaptations policy

Aids and adaptations policy

Last updated: 12 June 2026

/housing/adapting-and-improving-your-home/aids-and-adaptations-policy/

Disabled facilities grant

If you need adaptations to help you continue to live independently you may be eligible for a Disabled Facilities Grant - find out how to apply

Last updated: 20 July 2026

/housing/adapting-and-improving-your-home/disabled-facilities-grant/

Affordable warmth grant

Our Affordable Warmth Grants help those who suffer with long term health conditions made worse by cold. Find out what you may be entitled to.

Last updated: 24 July 2026

/housing/adapting-and-improving-your-home/affordable-warmth-grant/