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Homelessness strategy 2024 to 2025 review

This review provides an update on the outcomes achieved through the delivery of the Homelessness strategy 2024 to 2025 action plan.

Last updated: 12 August 2026

/housing/housing-strategy-and-research/homelessness-strategy-2024-to-2025-review/

At risk of being homeless

Help with finding a long-term place to live, emergency and temporary accommodation when you're at risk of being homeless or living rough on the streets

/housing/at-risk-of-being-homeless/

Report abandoned houses

If you think a council property has been abandoned you can tell us, as sometimes tenants leave their properties without telling us.

Last updated: 12 August 2026

/housing/finding-renting-or-owning-a-home/report-abandoned-houses/

Report issues with a private landlord

We can assist private housing tenants with private landlord issues.

Last updated: 12 August 2026

/housing/private-sector-landlords-and-tenants/report-issues-with-a-private-landlord/

Major improvement works

Find out our schedule for major improvement works on Ashfield council homes and how to find out when works on your home are due.

/housing/major-improvement-works/

Customer opinion and influencing network

COIN is our flexible involvement network for tenants who want to share their views without committing to regular meetings.

Last updated: 05 August 2026

/housing/tenant-involvement/customer-opinion-and-influencing-network/

Tenant gateway

Tenant Gateway brings tenants, elected members and senior housing management together to discuss housing services, performance and priorities.

Last updated: 05 August 2026

/housing/tenant-involvement/tenant-gateway/

Aids and adaptations policy

Aids and adaptations policy

Last updated: 12 June 2026

/housing/adapting-and-improving-your-home/aids-and-adaptations-policy/

Tenant special interest groups

Giving tenants the opportunity to get involved in issues that matter most to them.

Last updated: 05 August 2026

/housing/tenant-involvement/tenant-special-interest-groups/

Homelessness strategy 2024 to 2029

Learn about the Homelessness strategy 2024 to 2029

Last updated: 12 August 2026

/housing/housing-strategy-and-research/homelessness-strategy-2024-to-2029/

Tenant satisfaction surveys

Tenant satisfaction surveys

Last updated: 05 August 2026

/housing/tenant-involvement/tenant-satisfaction-surveys/

Tenant participation advisory service

TPAS supports landlords and tenants to work together effectively.

Last updated: 05 August 2026

/housing/tenant-involvement/tenant-participation-advisory-service/

Tenants editorial panel

Our Editorial Panel gives tenants the opportunity to shape and how we communicate and engage with our tenants.

Last updated: 04 August 2026

/housing/tenant-involvement/tenants-editorial-panel/

Tenant scrutiny panel

Our Tenant Scrutiny Panel is made up of trained volunteer tenants who independently review housing services.

Last updated: 05 August 2026

/housing/tenant-involvement/tenant-scrutiny-panel/

Housing surgeries at Sheltered Courts

Housing Officers hold quarterly Housing Surgeries at Sheltered Courts, giving tenants the opportunity to share feedback and raise any concerns.

Last updated: 05 August 2026

/housing/tenant-involvement/housing-surgeries-at-sheltered-courts/

Hoarding

We accept referrals regarding concerns that someone’s hoarding is having a detrimental impact on their health and wellbeing.

Last updated: 12 August 2026

/environmental-health/residential-environmental-health/hoarding/

Empty or nuisance properties

Bringing empty homes back into use has been an intrinsic part of our wider housing strategy to address low demand for many years.

Last updated: 12 August 2026

/environmental-health/residential-environmental-health/empty-or-nuisance-properties/

The Housing Act 2004

The Housing Act 2004 implemented a property assessment tool, the housing health and safety rating system.

Last updated: 12 August 2026

/environmental-health/residential-environmental-health/the-housing-act-2004/

Civil penalties

Where we consider there to be a serious breach, or “an offence” of a requirement within the Housing Act 2004, we can prosecute offenders in a criminal court.

Last updated: 12 August 2026

/environmental-health/residential-environmental-health/civil-penalties/

Residential intervention and enforcement policy

This policy sets out the rationale and standards of enforcement that can be expected from the Environmental Health Residential Team.

Last updated: 06 August 2026

/environmental-health/residential-environmental-health/residential-intervention-and-enforcement-policy/

Ending your tenancy

Your tenancy agreement sets out what you must do if you want to end your tenancy with us.

Last updated: 12 August 2026

/housing/your-tenancy/ending-your-tenancy/

Tenancy fraud

If you suspect someone is committing tenancy fraud by sub-letting, telling us lies, or key selling - let us know. Tenancy fraud is a crime.

Last updated: 12 August 2026

/housing/your-tenancy/tenancy-fraud/

Mutual exchange

If you have a secure Council tenancy then you have the right to exchange your tenancy with another Council or Housing Association tenant.

Last updated: 12 August 2026

/housing/your-tenancy/mutual-exchange/

Vulnerable tenants policy

This policy sets out Ashfield District Council’s commitment to supporting vulnerable council tenants to ensure they have access to high quality services.

Last updated: 12 August 2026

/housing/your-tenancy/vulnerable-tenants-policy/