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Civil penalty for Housing Act offences

Where we consider there to be a serious breach, or “an offence” of a requirement within the Housing Act 2004, we can prosecute offenders in a criminal court.

/housing/civil-penalty-for-housing-act-offences/

Civil penalties policy

The Housing and Planning Act 2016 introduced changes to the Housing Act 2004 to allow the Council to issue civil penalties of up to £30,000.

Last updated: 11 September 2025

/housing/civil-penalty-for-housing-act-offences/civil-penalties-policy/

Empty or nuisance properties

Bringing empty homes back into use has been an intrinsic part of our wider housing strategy to address low demand for many years.

/housing/empty-or-nuisance-properties/

Empty homes matchmaking

The Matchmaker Service “matches” and brings together those empty homeowners who wish to sell their empty home with an investor or landlord.

Last updated: 11 September 2025

/housing/empty-or-nuisance-properties/empty-homes-matchmaking/

Selective licensing

Selective licensing in Ashfield covers private rented homes in Sutton and Stanton Hill. Private landlords should have a valid licence. Apply now.

/housing/selective-licensing/

Selective Licensing scheme guide

Selective Licensing scheme guide

Last updated: 11 September 2025

/housing/selective-licensing/selective-licensing-scheme-guide/

Private sector landlords and tenants

We can help people who are private tenants in Ashfield with things like getting repairs done and making sure that their landlords deal with issues properly.

/housing/private-sector-landlords-and-tenants/

Mould and damp issues in private sector housing

Damp and mould are some of the biggest problems in rented homes.

Last updated: 11 September 2025

/housing/private-sector-landlords-and-tenants/mould-and-damp-issues-in-private-sector-housing/

Report issues with a private landlord

We can assist private housing tenants with private landlord issues.

Last updated: 08 September 2025

/housing/private-sector-landlords-and-tenants/report-issues-with-a-private-landlord/

Houses in multiple occupation

Apply for a licence for Houses in Multiple Occupation in Ashfield. Set cost. 90 day review period. Advice on regulations. Renew online.

Last updated: 03 March 2026

/housing/private-sector-landlords-and-tenants/houses-in-multiple-occupation/

Smoke and carbon monoxide regulations

Smoke and carbon monoxide regulations The Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022 came into force on 1 October 2022.

Last updated: 11 September 2025

/housing/private-sector-landlords-and-tenants/smoke-and-carbon-monoxide-regulations/

Minimum energy efficiency standards (MEES)

From 1 April 2018 any domestic properties rented out in the private rented sector to have a MEES Energy Performance Certificate rating of E or above.

Last updated: 11 September 2025

/housing/private-sector-landlords-and-tenants/minimum-energy-efficiency-standards-mees/

Electrical safety in the private rented sector

Duties of private landlords in relation to electrical installations.

Last updated: 11 September 2025

/housing/private-sector-landlords-and-tenants/electrical-safety-in-the-private-rented-sector/

Illegal eviction and harassment

Unlawful eviction or a harassment offences can be tried in a Magistrates Court or the Crown Court.

Last updated: 11 September 2025

/housing/private-sector-landlords-and-tenants/illegal-eviction-and-harassment/

Landlords forum

Ashfield, Mansfield and Newark & Sherwood District Councils work collaboratively to provide a landlord forum to private landlords in all of the 3 districts.

Last updated: 11 September 2025

/housing/private-sector-landlords-and-tenants/landlords-forum/

Anti-social behaviour caused by council tenants

Anti-social behaviour is a serious breach of the tenancy agreement that all tenants sign when they move into one of our homes.

/housing/anti-social-behaviour-caused-by-council-tenants/

Social housing regulatory information

We are regulated by the Regulator of Social Housing as a social housing landlord.

/housing/social-housing-regulatory-information/

Housing annual report 2024 to 2025

A report about our Housing services, for the years 2023 to 2024

Last updated: 10 February 2026

/housing/social-housing-regulatory-information/housing-annual-report-2024-to-2025/

Housing complaints guide

If you have a complaint about Housing services - contact us - or follow through our process including how to contact Housing Ombudsman

Last updated: 31 October 2025

/housing/social-housing-regulatory-information/housing-complaints-guide/

Social housing performance

Our Housing performance report provides you with the most recent performance information for key areas of the social housing services we provide.

Last updated: 15 December 2025

/housing/social-housing-regulatory-information/social-housing-performance/

Annual housing complaints report 2023 to 2024

A report setting out a summary of the complaints received by Ashfield District Council in relation to the delivery of its housing services.

Last updated: 15 December 2025

/housing/social-housing-regulatory-information/annual-housing-complaints-report-2023-to-2024/

Tenant satisfaction measures

The Regulator of Social Housing places a statutory obligation on large social housing landlords properties, to report on performance / satisfaction measures

Last updated: 15 December 2025

/housing/social-housing-regulatory-information/tenant-satisfaction-measures/

Housing annual report 2023 to 2024

A report about our Housing services, for the years 2023 to 2024

Last updated: 15 December 2025

/housing/social-housing-regulatory-information/housing-annual-report-2023-to-2024/

Responsible officers

Details of officers responsible for our housing services.

Last updated: 11 September 2025

/housing/social-housing-regulatory-information/responsible-officers/

Tenant feedback

Do you have an idea on how we could improve our service? Or has someone done a great job and you'd like to pass on your thanks?

Last updated: 24 February 2026

/housing/social-housing-regulatory-information/tenant-feedback/