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lpg@ashfield.gov.uk

01623 450000

Ashfield District Council Council Offices Urban Road Kirkby in Ashfield Nottinghamshire NG17 8DA
Housing service standards performance - 2024 to 2025

Housing service standards performance - 2024 to 2025

Last updated: 24 March 2026

/housing/housing-service-standards/housing-service-standards-performance-2024-to-2025/
Duty to refer

Public bodies have a duty to refer to us anyone homeless or at risk of homelessness. Report anyone at risk online and we'll contact them to offer support.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/duty-to-refer/
Mental ill health

Poor mental health is both a cause and consequence of homelessness. Call 999 if you are at immediate risk or find out how to get other help.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/mental-ill-health/
Rough sleeping

If you are sleeping on the streets, at risk of sleeping rough, or have seen someone you are worried about find out where to get help.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/rough-sleeping/
Leaving care

If you're in or have been in care or 'looked after' and are worried about homelessness, find out where to get help and support.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/leaving-care/
Prison leavers

If you're worried about being evicted while in prison, or becoming homeless on release we can help to keep your home or find a new place to live.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/prison-leavers/
Leaving the Armed Forces

If you're leaving the army, navy, or air force and worried about being homeless we can help. No Homeless Veterans. Priority status through Homefinder

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/leaving-the-armed-forces/
Leaving hospital

If you're worried about being homeless after leaving hospital speak to nursing staff. Get advice on adapting your home to keep living independently.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/leaving-hospital/
Domestic violence and homelessness

Find out where to get help and support if you're at risk of becoming homelessness due to domestic abuse. Find out about our Sanctuary Scheme.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/domestic-violence-and-homelessness/
Working with private landlords

We work with Call B4 You Serve to help private landlords having issues with tenants. We can help with problems with rent or other issues

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/working-with-private-landlords/
Discharging the homelessness duty

This policy details Ashfield District Council’s (ADC) approach to making an offer in the privately rented sector to those applicants owed an accommodation duty.

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/discharging-the-homelessness-duty/
Advice for people renting privately

In Ashfield it is often easier, quicker and more convenient to secure a private rented property. Find information and resources on how to rent privately.

Last updated: 25 September 2025

/housing/at-risk-of-being-homeless/advice-for-people-renting-privately/
Advice and information for professionals

Homelessness advice and information for working with a person who is homeless

Last updated: 11 September 2025

/housing/at-risk-of-being-homeless/advice-and-information-for-professionals/
Help with paying your rent

Help and advice for Ashfield District Council tenants on paying rent. Information on housing benefits. Where to get impartial debt and money advice.

Last updated: 23 February 2026

/housing/rent/help-with-paying-your-rent/
Rent calendar

When you should pay your rent by in 2026 and 2027, for people renting a property from Ashfield District Council.

Last updated: 11 March 2026

/housing/rent/rent-calendar/
Keeping pets at your council home

Find out what pets you can have as a council tenant

Last updated: 11 September 2025

/housing/how-to-look-after-your-home-and-garden/keeping-pets-at-your-council-home/
Running a business from your council home

You must obtain our written permission first before setting up any business from your home. We will let you know in writing of our decision.

Last updated: 11 September 2025

/housing/how-to-look-after-your-home-and-garden/running-a-business-from-your-council-home/
Service charge breakdowns

Breakdowns of Ashfield District Council properties service charges, given by locations, then street or building name.

Last updated: 01 April 2026

/housing/service-charges/service-charge-breakdowns/
Tenant engagement annual report - 2025 to 2026

The annual tenant engagement report shows how tenants have been involved in shaping housing services at Ashfield District Council for the past year.

Last updated: 21 July 2026

/housing/tenant-involvement/tenant-engagement-annual-report-2025-to-2026/
Tenant feedback

Do you have an idea on how we could improve our service? Or has someone done a great job and you'd like to pass on your thanks?

Last updated: 24 February 2026

/housing/tenant-involvement/tenant-feedback/
Request a repair

If there's something which needs fixing that you're not responsible for in your council home use our simple form to request a repair

Last updated: 11 February 2026

/housing/repairs-and-home-improvements/request-a-repair/
Emergency repairs

Emergency repairs Ashfield tenants can report an emergency repair where life or property are in significant danger. 24 hours a day, 365 days a year

Last updated: 11 September 2025

/housing/repairs-and-home-improvements/emergency-repairs/
Damp and mould control policy

Damp and mould control policy

Last updated: 26 June 2026

/housing/tenant-repair-responsibilities/damp-and-mould-control-policy/
Carbon monoxide

Learn about the risks of Carbon monoxide - Avoid the silent killer.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/carbon-monoxide/