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Service charge breakdowns

Breakdowns of Ashfield District Council properties service charges, given by locations, then street or building name.

Last updated: 01 April 2026

/housing/service-charges/service-charge-breakdowns/

Tenant involvement

We encourage all tenants to get involved in helping us to improve our standards and performance and shaping our services.

/housing/tenant-involvement/

Tenant engagement annual report - 2025 to 2026

The annual tenant engagement report shows how tenants have been involved in shaping housing services at Ashfield District Council for the past year.

Last updated: 21 July 2026

/housing/tenant-involvement/tenant-engagement-annual-report-2025-to-2026/

Housing complaints scrutiny group

our Complaints Scrutiny Panel brings together tenants from across our involvement groups to help us learn from complaints and improve our services.

Last updated: 24 August 2026

/housing/tenant-involvement/housing-complaints-scrutiny-group/

Customer opinion and influencing network

COIN is our flexible involvement network for tenants who want to share their views without committing to regular meetings.

Last updated: 17 August 2026

/housing/tenant-involvement/customer-opinion-and-influencing-network/

Tenant gateway

Tenant Gateway brings tenants, elected members and senior housing management together to discuss housing services, performance and priorities.

Last updated: 17 August 2026

/housing/tenant-involvement/tenant-gateway/

Tenant special interest groups

Giving tenants the opportunity to get involved in issues that matter most to them.

Last updated: 17 August 2026

/housing/tenant-involvement/tenant-special-interest-groups/

Tenant satisfaction surveys

Tenant satisfaction surveys

Last updated: 05 August 2026

/housing/tenant-involvement/tenant-satisfaction-surveys/

Tenants editorial panel

Our Editorial Panel gives tenants the opportunity to shape and how we communicate and engage with our tenants.

Last updated: 17 August 2026

/housing/tenant-involvement/tenants-editorial-panel/

Tenant scrutiny panel

Our Tenant Scrutiny Panel is made up of trained volunteer tenants who independently review housing services.

Last updated: 17 August 2026

/housing/tenant-involvement/tenant-scrutiny-panel/

Housing surgeries at Sheltered Courts

Housing Officers hold quarterly Housing Surgeries at Sheltered Courts, giving tenants the opportunity to share feedback and raise any concerns.

Last updated: 17 August 2026

/housing/tenant-involvement/housing-surgeries-at-sheltered-courts/

Tenant feedback

Do you have an idea on how we could improve our service? Or has someone done a great job and you'd like to pass on your thanks?

Last updated: 24 February 2026

/housing/tenant-involvement/tenant-feedback/

Housing disrepair claims

Tenants are encouraged to contact us directly to discuss any repair concerns, rather than pursuing a legal process such as a housing disrepair claim.

Last updated: 07 January 2026

/housing/repairs-and-home-improvements/housing-disrepair-claims/

Tenant repair responsibilities

This is an external link and will direct you to the website of: Tenant repair responsibilities.

https://www.ashfield.gov.uk/housing/tenant-repair-responsibilities/

Adapting and improving your home

This is an external link and will direct you to the website of: Adapting and improving your home.

https://www.ashfield.gov.uk/housing/adapting-and-improving-your-home/

Request a repair

If there's something which needs fixing that you're not responsible for in your council home use our simple form to request a repair

Last updated: 11 February 2026

/housing/repairs-and-home-improvements/request-a-repair/

Emergency repairs

Emergency repairs Ashfield tenants can report an emergency repair where life or property are in significant danger. 24 hours a day, 365 days a year

Last updated: 11 September 2025

/housing/repairs-and-home-improvements/emergency-repairs/

Moving tenants - Decant Policy

Some property works may require tenants not residing in their property during the works due to Health and safety risks. Find out how the decant process works.

Last updated: 13 July 2026

/housing/repairs-and-home-improvements/moving-tenants-decant-policy/

Home improvements

Whether you're our tenant or a private resident, or Ashfield business we offer home improvement services for you.

Last updated: 11 February 2026

/housing/repairs-and-home-improvements/home-improvements/

Damp and mould control policy

Damp and mould control policy

Last updated: 26 August 2026

/housing/tenant-repair-responsibilities/damp-and-mould-control-policy/

Carbon monoxide

Learn about the risks of Carbon monoxide - Avoid the silent killer.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/carbon-monoxide/

Smoke alarms and carbon monoxide detector

Information on our tenants responsibilities for testing Smoke and Carbon Monoxide alarms in their homes.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/smoke-alarms-and-carbon-monoxide-detector/

Asbestos

Information for Ashfield District Council housing tenants on Asbestos in the home.

Last updated: 11 September 2025

/housing/tenant-repair-responsibilities/asbestos/

Damp, mould and condensation

Learn how to reduce condensation, damp and mould in your council home. Get in touch with us if you have a persistent damp or mould problem.

Last updated: 02 December 2025

/housing/tenant-repair-responsibilities/damp-mould-and-condensation/

Electrical safety

Learn about electrical safety in your home.

Last updated: 19 September 2025

/housing/tenant-repair-responsibilities/electrical-safety/