View your benefits and Council Tax online
Check your Housing Benefit, Council Tax entitlement and Council Tax on OpenAshfield
If you can't make a Council Tax payment when it is due let us know straight away.
We understand people have financial problems from time to time and if you contact us we will deal with each case individually and take account of your circumstances. We'll also make sure any discounts you're entitled to have been applied and you're getting Council Tax Support if you're eligible.
All taxpayers have the right to pay their Council Tax by monthly instalments. That right may be lost if payments are not made on time.
If you fail to pay your instalments by the due date shown on the bill, we will send you a reminder notice and you will have 7 days to bring your payments up to date. You can do this online, by telephone, or by online banking - find out more on paying your Council Tax.
If you pay the overdue instalments within 7 days you can continue to pay monthly but if you don't you will lose the right to pay by monthly instalments. The remainder of the year's charge will become due, in full.
You can only receive 2 reminder notices in a tax year. If you fall behind for a third time you automatically lose the right to pay monthly.
If you fail to pay after the reminder or final notice it will lead to the issue of a summons by the Magistrates Court with costs of £80.
Unless we receive the full payment at this time we will apply to the Court for a Liability Order.
The Liability Order will allow us to:
If you are having difficulties paying your Council Tax bill you can apply to have your council tax reduced under the Council Tax Discretionary Discount Scheme.
As there are no set conditions for awarding a reduction under this scheme, we consider all applications individually and take account of the details of the case.
We will need a range of information from you to help us make a decision including:
Applications must be made in writing to:
Section 13A (1) (c) Application
Service Manager for Revenues, Benefits and Customer Services
Revenues and Customer Services
Ashfield District Council
Kirkby in Ashfield
We will make a decision within one month of receiving your application and let you know our decision in writing.
If you do not agree with our decision you have 21 days to appeal, giving full reasons and evidence why you think our decision was wrong. We will review the application, decision and appeal and let you know the outcome in 28 working days.
If you are still not happy you can appeal to the Valuation Tribunal who will review and make a decision.