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Book a bulky waste collection

We can collect large items, like fridges and freezers, from outside your home with our bulky waste collection. You can book and pay for this online.  

Bulky waste collection

The cost is £15 for one item, or £21 for up to 3 items in one collection. If you have over 3 items to collect, each additional item over the first 3 will be charged at £8.50.

These fees may be reduced by half if you are in receipt of a qualifying income-based benefit (please contact us to find out if you are eligible).

Booking is done through the Ashfield 24/7 portal.

Collections take place every 2 weeks. Please make sure your item(s) is available for collection before 6am on the day of collection.

You can pay by debit or credit card through our online payment system.

Book and pay now

Items we collect

We can collect: 

  • Armchairs
  • barbecue
  • bed and mattress
  • bed frame (metal)
  • bicycle
  • bookcase
  • carpet
  • chest of drawers
  • cooker
  • cupboard
  • desk
  • dishwasher
  • freezer
  • fridge
  • fridge freezer
  • mattress
  • microwave
  • sofa
  • sofa and matching chairs
  • standard chair
  • table
  • television
  • tumble dryer
  • TV stand
  • washing machine.

Disposal of upholstered items (POPs)

We now have to dispose of household upholstered items in a different way, due to the presence of Persistent Organic Pollutants (POPs). POPs are in textiles and foam used in upholstery.

Which items may contain POPs?

If any item of domestic seating is upholstered, we will have to assume that it contains POPs.

This includes:

  • Armchairs
  • Bean bags
  • Floor and sofa cushions
  • Futons
  • Home office chairs
  • Kitchen and dining room chairs
  • Sofas
  • Sofa Beds
  • Stools and foot stools

These items can no longer be collected in normal bulky waste collections but have to be collected separately, but they are still included in the free bulky waste collections (if you are a qualifying household). If you have requested for several bulky items to be collected, the collections will be split between the non-upholstered and upholstered items.

We cannot give a specific day for collection of upholstered bulky waste items as these items have to be collected on a box van; we have only 2 of these vehicles, which are also used for other purposes.

Collection of POPs items can take up to 21 days from when you make your request, but these times may be much shorter dependant on demand for the service.

When you have placed your request for a collection, please present your upholstered item for collect immediately after you have made your request, to avoid your item being missed for collection.

Other ways to apply for a bulky waste collection

You can also book and pay by: 

  • telephone: 0800 183 84 84.

When you have a lot of waste 

If you have a lot of items needing to be collected please phone us or email pictures of the waste to We’ll provide a quote for collection.