Pay your business rates; log onto OpenAshfield and manage your business rates payments.
Business rates
Business rates are the way those who occupy non domestic buildings contribute to the cost of local services. They are also known as non-domestic rates. We collect these rates and keep a percentage.
The business rate is calculated by multiplying the rateable value of property by the standard or small business rating multiplier. The government sets the rating multiplier.
For 2024 - 2025 rate multipliers were:
- small business multiplier: 49.9p
- standard multiplier: 54.6p
For 2025 - 2026 the rate multipliers are:
- small business multiplier: 49.9p
- standard multiplier: 55.5p
The Valuation Office Agency assess the rateable value of all business and other non-domestic properties (properties that are not just private residences) in England and Wales. This is called a revaluation.
Rateable values are the amount of rent a property could have been let for on a set valuation date. For the 2023 valuation, that date was 1 April 2021. We use these rateable values from the VOA to calculate business rates bills.
Revaluations are carried out to reflect changes in the property market, which means that business rates bills are based on more up-to-date information. The latest revaluation came into effect on 1 April 2023. The next revaluation is due to come into effect on 1 April 2026.
Contacting the Valuation Office Agency (VOA)
We are responsible for anything to do with your business rates bill. The VOA is responsible for the valuation of your property. You have to contact the Valuation Office Agency directly for all queries about your rateable value.
Warning of false VOA emails
Be aware of emails claiming to be from the VOA. More information is available from GOV.UK.
- website: Warning of false VOA emails - GOV.UK
Stop Press - Non Domestic Rating Act 2023
There is now a legal requirement for business occupiers to notify the Valuation Office Agency within 60 days of any changes.
"The most significant change under the Act will be the introduction of a new duty to notify being placed on ratepayers, due to come into force in the coming year (2024 / 2025)”.
The rationale for this change is to support the move to more frequent revaluations. The Act places a duty on ratepayers to proactively provide information to the Valuation Office Agency. The obligation will fall on any person who is for the time being a ratepayer in respect of a hereditament. This will require all ratepayers (including those who would be a ratepayer but for any exemption) to assess their own reporting obligations and proactively comply, using an online portal.
This will consist of 2 main administrative duties:
- Ratepayers will have a duty to notify the Valuation Office Agency within 60 days of any changes in the identity of the ratepayer, or any changes concerning the hereditament (Ratable property) that may affect its rateable value; and
- Ratepayers will need to file an annual return within 60 days of 30 April each year, to confirm that they have provided all required information.
- website: Non Domestic Rating Act 2023 - Legislation.gov.uk
Letting us know about starting and ending occupation
You can let us know when you start occupying premises, or when you end occupation using the forms in the related documents section of this web page.
Completed forms should be returned by:
Business rates relief
You may be able to get help through one of the business rate relief schemes. We manage:
- Small Business Rate Relief
- Rural Rate Relief
- Charitable Rate Relief
- Community Amateur Sports Club relief
- Hardship Relief
- Part Occupation Relief
- Transitional Relief
For many of the schemes we will contact you if you are eligible and you do not have to apply.
Empty or partially occupied properties
You do not have to pay business rates on empty properties for up to 3 months. There is more information on this and on extended relief on the GOV.UK website.
If part of your property is not being used and is completely unoccupied, we may be able to offer a reduction on your rates. You will need to write to us and show:
- a detailed plan of the premises showing clearly which areas are currently occupied, and which are unoccupied
- the date that the part-occupation commenced, and when it is expected to cease
- the reason why the part-occupation became necessary
- whether there is any intention to sublet or sell the unoccupied area
- whether any machinery or equipment will be stored in this area
- any other information in support of your claim.
Exempt properties
Some types of property are exempt from paying business rates. These include:
- farm land and agricultural buildings
- churches
- certain properties used by people with disabilities
- property situated within an Enterprise Zone
- public parks
- moveable moorings
- sewers.
Latest business rates news
Autumn Budget 2024
- The Small Business Multiplier will be frozen at 0.499 for 2025 / 2026
- Retail, Leisure & Hospitality Discount drops to 40%, up to a cash cap of £110,000 for 2025 / 2026
- From 2026 / 2027 the business rates multiplier will be permanently lowered for Retail, Leisure & Hospitality properties, paid for by a higher multiplier for properties with rateable values over 500,000
- Private schools will no longer qualify for Charitable Rate Relief from 1 April 2025.
Newsflash
The Valuation Office Agency published a news story on 17 April 2024 regarding false claims that the deadline to appeal the 2023 rating list is 30 June 2024. They have clarified that challenges to the 2023 list are still generally permissible until March 2026 and are encouraging ratepayers to take caution in staying safe from scammers.
The full news story is available at
- website: Warning of false claims - Gov.uk
The Valuation Office Agency already have clear standards setting out expectations regarding the conduct of professional rating agents and they are proactively addressing the misrepresentation.
Rogue business rates agents - June 2023
We have been alerted by the Valuation Office Agency that there are some rogue business rates agents in operation scamming businesses.
When picking an agent, use the list collated by the Valuation Office Agency:
- website: Appointing an agent for business rates - Valuation Office Agency
- website: Be wary of rogue business rates agents - Valuation Office Agency
Ways to contact us about business rates
If you have questions about business rates, or paying your business rates, you can contact us by:
- online form
- email: businessrates@ashfield.gov.uk
- telephone: 01623 457200
- post:
Business Rates
Ashfield District Council
Urban Road
Kirkby in Ashfield
Nottingham
NG17 8DA
