Hackney Carriage & Private Hire Licensing
Policy on Warnings, Offences, Cautions and Convictions Policy
When assessing the suitability of new applicants and existing licensed drivers and operators, the Licensing Authority will be guided by our Hackney Carriage & Private Hire Licensing Policy click here to view Policy.
Within the Hackney Carriage & Private Hire Licensing Policy you will find our Warnings, Offences, Cautions and Convictions Policy.
The Warnings, Offences, Cautions and Convictions Policy (click here to view the Policy) provides guidance to the Licensing Authority (and its Committee / Sub-Committee and/or authorised officers) on considerations when determining whether an applicant or an existing licence holder is a “fit and proper” person to hold / continue to hold a Hackney Carriage & Private Hire (Dual) Driver Licence or Private Hire Operator Licence.
In assessing whether an individual is ‘fit and proper’ the Licensing Authority should, but is not limited to, consider the following, and take any other relevant information into account:
The Licensing Authority may (where appropriate) seek information from other agencies including, but not limited to, the Police, other Authorities including Children and Adult Safeguarding Boards and other statutory bodies.
Applicants with previous cautions, convictions, and other concerns will not necessarily be precluded from being able to obtain a licence, and each case is considered on its individual merits.
The Policy may be departed from, but in doing so, such a departure should be proportionate and justifiable in the circumstances.
It is this Authority’s policy to deal with enforcement matters relating to an applicant or existing licence holders by means of Licensing Officers, the Director: Place & Communities, and the Courts.
The expectation of the Authority is that any person who seeks the grant of a licence, or who holds a licence, meets with our definition of a “fit and proper” person. Licence holders maintain close contact with the public and are therefore not expected to behave or act in a manner that may:
Any complaints or enforcement measures are dealt with in the first instance by the Licensing Officers by way of a “Warning” system. It is hoped that should enforcement actions be taken, that the licence holder becomes better acquainted with the rules and regulations pertaining to his / her vocation, so as to not be the subject of future enforcement actions.
Any failures on the part of an applicant or existing licence holder to uphold the Licensing Objectives or to adhere to the conditions and regulations pertaining to the licence may result in any of the following actions:
The Licensing Team carry out regular compliance checks on drivers, vehicles and operators both during the daytime, and at nights and weekends.
The purposes of these compliance checks are:
Should you have received poor service from one of our licensed drivers or operators, or travelled in a vehicle that you have concerns about, please contact us to report your concerns.