We receive many complaints about smells that affect people living nearby. Officers take the following factors into consideration when investigating complaints:
- The cause of the smell
- The nature of the smell
- How often it happens
- How long the smell lasts
- The effect it has on you and your enjoyment of your home.
- The methods available to reduce the smell.
The odours we investigate might be due to:
- Industrial processes
- Filthy and verminous domestic premises
- Cooking smells from commercial premises only.
There are a number of industrial processes in the District which can give rise to strong smells. Some of these industries operate in close proximity to one another, hence it is important that the site responsible is correctly identified so appropriate action can be taken. It is also possible that a strong odour is the combination of a number of sites. This can make investigating the problem difficult, so as much information as possible is required.
If you wish to complain about an industrial odour, but do not know where the smell is coming from, it is important that you provide us with such information as the date, time, location of the smell, and a description of the odour. Ideally, it helps of we can be informed of the problem at the time it is occurring. If available at the time, an officer will visit to witness the smell.
Some industrial smells are regulated under the Environmental Permitting Regulations. The process for investigating odours from these processes is similar to other Nuisance investigations, but enforcement methods differ. Hence it is important that we know as much information as possible to enable to correct process to be pursued, to establish whether there is a breach of an Environmental Permit.