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Request a case review

The introduction of the Anti-Social Behaviour (ASB), Crime and Policing Act 2014 replaced various legislation and was designed to include a greater focus upon the impact of ASB on victims/victim’s needs as well as streamlining tools and powers.

Whilst we all continually strive to provide a high level of service, we recognise that there are occasions when we don’t get it right first time. This is where the Community Trigger comes in.

The Act introduced a Case Review process for victims of anti-social behaviour. This process is known as the ‘Community Trigger’.

What is the Community Trigger?

The Community Trigger gives those affected by anti-social behaviour the right to request an Anti-Social Behaviour Case Review of the response to their reports of anti-social behaviour. The Community Trigger should only be used if you think your concerns have not been dealt with, or acted upon, by agencies.

Concerns about individual officers, or services, should continue to be directed to the relevant organisation’s complaints procedure and/or the Ombudsman or the Independent Police Complaints Commission.

When can I use the Community Trigger?

To activate the Community Trigger, all of the following criteria needs to be met:

  • 3 complaints of anti-social behaviour in the last 6 month period with the most recent complaint being made within the last month
  • you feel that no or insufficient action has been taken
  • you are an individual, a business or a community group.

You can activate a Community Trigger on someone else’s behalf but the individual concerned must give you their consent to do so.

How do I use the Community Trigger?

In order to use the Community Trigger to request an Anti-Social Behaviour Case Review, you must download an application form from the related documents section of this page, complete and return it to us. 

Completed forms should be returned to: 

Community Protection Team
Ashfield District Council
Council Offices
Urban Road
Kirkby-in-Ashfield
Nottingham
NG17 8DA. 

If you require a hard copy of the Community Trigger application form or if you require further assistance with completing the Community Trigger application form contact us by: 

  • telephone: 01623 457345.

What happens when I submit a Community Trigger application form?

When a completed Community Trigger application form is received, we will acknowledge receipt of your request for an Anti-Social Behaviour Case Review, within 5 working days.

We will review the information you have provided, to determine whether your case meets the Community Trigger threshold. You will be updated as to whether the threshold has been met.

If it does, an Anti-Social Behaviour Case Review will take place. This will involve agencies sharing information, such as the police, housing, environmental health, social care and health providers, depending on the nature of the case. The Anti-Social Behaviour Case Review will discuss the issues you raise, consider what action has already been taken and consider recommendations for additional action to resolve the problem.

We will inform you of the outcome and recommendations of the Anti-Social Behaviour Case Review.

If you are not satisfied with the outcome of the Community Trigger, you can lodge an appeal with the Office of the Police and Crime Commissioner for Nottinghamshire.

Community Trigger Reviews

For the financial year 2019/20 (1 April 2019 to 31 March 2020) the outcomes for Ashfield are

  • 4 applications received.
  • 1 applications met the threshold and 3 did not.
  • 1 case reviews conducted
  • Formal recommendations were made and a formal action plan agreed in the case of the one review which was conducted.

 For the financial year 2018/19 (1 April 2018 to 31 March 2019) the outcomes for Ashfield are

  • 0 applications received
  • 0 applications met the threshold and 0 did not
  • 0 case reviews conducted
  • No formal recommendations made and no formal action plans agreed

 For the financial year 2017/18 (1 April 2017 to 31 March 2018) the outcomes for Ashfield are

  • 0 applications received
  • 0 applications met the threshold and 0 did not
  • 0 case reviews conducted
  • No formal recommendations made and no formal action plans agreed

For the financial year 2016/17 (1 April 2016 to 31 March 2017) the outcomes for Ashfield are

  • 0 applications received
  • 0 applications met the threshold and 0 did not
  • 0 case reviews conducted
  • No formal recommendations made and no formal action plans agreed

For the financial year 2015/16 (1 April 2015 to 31 March 2016) the outcomes for Ashfield are

  • 3 applications received
  • 3 applications met the threshold and 0 did not
  • 3 case reviews conducted
  • 3 cases with recommendations made

For the financial year 2014/15 (October 2014 to 31 March 2015) the outcomes for Ashfield are

  • 0 applications received
  • 0 applications met the threshold and 0 did not
  • 0 case reviews conducted
  • No formal recommendations made and no formal action plans agreed.