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Public Space CCTV

CCTV IN ASHFIELD

There are 29 fixed CCTV cameras owned by the Council covering the town centers of Hucknall, Sutton and Kirkby.  The cameras also include some town center car parks and two of the cameras cover Kingsway Park and Sutton Lawns.

These cameras are monitored 24 hours a day, every day of the year to ensure members of the public feel safe and prevent incidents from occurring.  Where an incident does occur, the cameras may provide the evidence for further action. 

 

CCTV

Shared service

CCTV in Ashfield is monitored at Police Headquarters Sherwood Lodge, Nottinghamshire and includes monitoring of Newark and Sherwood District Council and Broxtowe Borough Council CCTV.  This arrangement is managed through the Partnership Shared Service Agreement. 

All cameras were placed strategically in a planned network designed to:

  • Prevent and Deter Crime, Disorder and Anti-social Behavior from taking place in the areas covered by CCTV
  • Provide reassurance for the legitimate town center user’s particularly vulnerable people and during the night time economy.
  • Identify any perpetrators or evidence of Anti-social Behavior or criminal activity that can be challenged and the appropriate tools and powers utilised.
  • Enhance the commercial viability of the district, encouraging regeneration and protecting property and assets.

The CCTV control room is continuously staffed by one or two SIA licensed operators, who monitor approximately 200 cameras across the three districts. These operators work closely with the Police control rooms when issues are taking place.

Links with Nottinghamshire Police

The control room has direct links with Nottinghamshire Police via dedicated police radios and a direct telephone link.  The control room can also directly transmit images to the police control room to allow them to monitor live incidents.

Links with local businesses

The control room is in contact with in excess of 30 local businesses in Ashfield via a radio link system which enables retailers, including pubs and clubs and the CCTV control room to speak to each other directly.

The benefits of CCTV include:

  • Better targeting and use of police resources
  • Deterring criminal activity and disorder
  • Greater detection of incidents and identification of criminals
  • Quality evidence - a fearless and accurate witness
  • Prevention of incidents before they begin
  • Instant assistance with accidents/people taken ill
  • A greater chance of finding missing persons quickly
  • Decreased fear of crime in areas covered by CCTV
  • A 24 hour continual presence protecting communities

 

CCTV - Data protection and security

CCTV is provided for the benefit of the community - to deter and detect acts of crime and disorder. 

The CCTV system is run in accordance with data protection and human rights legislation and never to the detriment of any individual. The CCTV system is also run in line with the code of practice.

All activities and incidents covered within the control room are logged. Access to the control room is restricted and visits and inspections can be made by an independent CCTV inspector as required.

To ensure there is public awareness for CCTV, signage is in place in all areas in Ashfield covered by cameras and with a contact number in case of complaint or query.

To ensure that no camera can see into a private property, an automatic 'privacy zone' blanks out the images within the windows and CCTV monitors inform of any issues if this fails.

CCTV Code of practice

All CCTV systems should comply with the 12 guiding principles of the surveillance camera code of practice outlined by the Surveillance Camera Commissioner. 

We aim to ensure that we comply with these principles & have completed a self assessment previously.

Visits

It is possible for organised, official groups to visit the control room.  Please contact the Council’s Community Safety Team for more details.

Registration of CCTV Cameras

There is a legal requirement for organisations that process and collect CCTV images, under the Data Protection Act, to register their premises with the Information Commissioner’s Office (ICO).

Most organisations and businesses will be required to pay an annual notification fee of £35 and provide details about the types of personal information they process.

Find out more about the notification process.

The ICO has produced an online self assessment tool to help businesses determine whether they need to notify.

Domestic CCTV

The ICO (Information Commissioner's Office) issued revised guidance on domestic CCTV in May 2015.

If someone’s domestic CCTV overlooks a boundary onto a road, path or neighbouring property then that person needs to be registered as a Data Controller with the ICO.  The ICO has very recently produced guidance for the public which can be accessed here

 

Who to contact

Complaints

If you have a complaint regarding CCTV please contact the Council’s Community Safety Service Manager by ringing, emailing or writing to:

Telephone:    01623 450000

Email:             customerservices@ashfield-dc.gov.uk

In Writing:      Customer Services

                        Ashfield District Council

                        Council Officers

                        Urban Road

                        Kirkby in Ashfield

                        Nottinghamshire

                        NG17 8DA

Information about the Council’s complaints procedure can be found HERE

 

CCTV - Requesting footage

You can request images of you which have been recorded by the Council's CCTV camera system. However any requests must comply with the Data Protection Act 1998.  

To make a request you will need to complete the appropriate documents.  Please contact the Council’s Community Safety Service Manager by ringing, emailing or writing to:

Telephone:    01623 450000

Email:             customerservices@ashfield-dc.gov.uk

In Writing:      Customer Services

                        Ashfield District Council

                        Council Officers

                        Urban Road

                        Kirkby in Ashfield

                        Nottinghamshire

                        NG17 8DA

Please be aware there will be a charge to view the footage.  There may be additional charges if we have to obscure images of other people in the film, or for any media supplied such as DVDs.

If you, your car or property have been involved in an incident and you believe this may have been caught on the council's CCTV cameras, you should first report the incident to the Police who will investigate the matter. 

You, your insurance company or lawyer can request to access the images using the form on this page if it is in connection with an investigation or court case, however charges will still apply. 

The Council will need specific details from you, such as the date, time and location of the incident as well as a photograph of you, to help us find the images. The photograph will help to identify you in the footage.

The Council cannot provide any footage which is part of an ongoing Police investigation. In this case you or your representative would need to contact the Police Officer dealing with the case for authorisation prior to making the request.