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Homeless and Housing Options Service

Are you:

  • Staying with friends?

  • Struggling to pay your rent or mortgage?

  • Being asked to leave by your family or your landlord?

  • Experiencing domestic violence?

  • Sleeping on the streets?

  • Living in a home that is not suitable for your needs?


The council is here to help, the sooner you contact us, the more we will be able to do to prevent you from becoming homeless or help you find somewhere else to live.


We can help by:

  • Negotiating with your family, landlord or mortgage provider on your behalf

  • Helping you to apply to be a council tenant

  • Explaining your legal housing rights

  • Helping you to look for a home in the private rented sector

  • Advising you on the financial support you may be entitled to

  • Helping you access support


In some cases, we will offer you emergency or temporary housing whilst we help you find somewhere long-term to live.


Speak to an advisor

Call the Housing Options Team to discuss the help you need and to arrange an appointment: 01623 457252 (8.30am - 5.00pm)

If you have nowhere to stay, please visit the team during office hours at Urban Road, Kirkby-in-Ashfield. Outside office hours, call 01623 450000

You can also contact the team by email or in writing:

Email: housingoptions@ashfield.gov.uk

In writing: Ashfield District Council, Housing Options Service, Urban Road, Kirkby-in Ashfield, Nottinghamshire NG17 8DA.

Duty To Refer

If you are a public authority wishing to make a referral for someone who is homeless or at risk of homelessness within 56 days, please click here


Out of hours service

If you have nowhere to stay tonight and you need assistance outside of the normal officer hours ring 01623 450000 and speak to our out of hours advisor.