Request A Repair Online

The best way to request a repair is to fill out our online application form. To report a repair online simply click the application form below this text and fill out the form. Your completed repair details will be sent to one of our operators at the Repairs Call Handling Centre who will then respond by confirming an appointment for you. Outside normal office hours, your request will be dealt with during the next working day.

Your repairs can be carried out by appointment between 8.30am and 5.30pm Monday to Friday and if necessary between 8.30am and 12.30pm on Saturday Mornings. In certain circumstances we may be able to offer you an appointment outside of these hours, you can discuss this with one of our Repairs Call Handling Centre Staff when reporting your repairs.

Online Repair Form Request 

Video Guides For Self Help Repairs

In this section you will find a selection of technical information designed to enable you to resolve some of the more frequent requests we receive quickly and conveniently without the need to wait in for an appointment. 

Should the matter persist please contact our Repairs Call Handling Centre.


Other Methods Of Requesting A Repair 

 

Call Our Repair Call Handling Centre

Another way to request a repair is to call our 24 hour Repair Call Handling Centre on 01623 457999 or by using the freephone systems which are situated in or property shops.

Your repairs can be carried out by appointment between 8.30am and 5.30pm Monday to Friday and if necessary between 8.30am and 12.30pm on Saturday Mornings. In certain circumstances we may be able to offer you an appointment outside of these hours, you can discuss this with one of our Repairs Call Handling Centre Staff when reporting your repairs.

Write To Us

If your repair enquiry is not urgent, you may write to the Housing Technical Services Section using the address below:

Ashfield District Council
Housing Repairs and Mainteance
Station Road
Sutton in Ashfield
Nottingham
NG17 5HB

However, please do not forget to include the following details when writing to us:

  • Your name and address.
  • What repair is needed / nature of enquiry
  • A contact telephone number so we may arrange a convenient appointment to carry out your repairs.