Information & Advice

Gas Safety At Home

For further gas safety advice please read our Gas Safety At Home or visit the Gas Safe Website.

Carbon Monoxide

Unsafe gas and solid fuel appliances can produce a highly poisonous gas called carbon monoxide (CO). You can't see, smell or taste carbon monoxide but it can be deadly – it’s a silent killer.  Please read our Carbon Monoxide Guide for more information.

ADC Tenant's Guide to Fire Safety

The ADC Tenant's Guide to Fire Safety provides information relating to fire awareness and by following the guidlines and fire precautions detailed within the booklet, you can significantly reduce the risk of a fire occurring in your home.

Damp and Mould In the Home

 

There are several factors that can add moisture to the air inside our homes, which leads to condensation and the growth of mould. These factors include:

  • Cooking
  • Cleaning
  • Bathing
  • Washing Up
  • Drying Clothes Indoors
  • Poor Ventilation
  • Inadequate Heating

If you think you have any problems with damp, mould, or condensation, you may find our advice page useful.

Should the matter persist please contact our Repairs Call Handling Centre on 01623 457999.

Video Guides For Self Help Repairs

In this section you will find a selection of technical information designed to enable you to resolve some of the more frequent requests we receive quickly and conveniently without the need to wait in for an appointment. 

Should the matter persist please contact our Repairs Call Handling Centre on 01623 457999.